Privacy Policy

At Advanced Heat AC & Plumbing, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.advancedheatac.com. By using our website, you agree to the terms outlined below.

Information We Collect

We may gather non-personal information such as your domain name and IP address. This information does not reveal anything personally identifiable other than the IP address used to access our website. Additionally, we may collect details about your internet browser, operating system, the pages you visit on our website, and how you arrived at our site.

If you communicate with us via our website or other means, we will collect the information you voluntarily provide, such as your name and email address.

We may also contact you in the future via email to inform you of special offers, new products or services, or changes to this Privacy Policy.

How We Use Your Information

The information we collect is used for internal purposes, such as improving our website, enhancing our services, processing your requests, and providing customer support.

Security Measures

We follow industry-standard practices to safeguard the information you submit to us, both during transmission and after it is received. If we collect sensitive information (e.g., credit card details), it is encrypted and securely transmitted. You can verify the security by checking for a closed lock icon in your browser or ensuring the web address begins with "https."

In addition to online security, we protect your information offline. Only authorized employees who need the information to perform specific tasks (like billing or customer service) have access to personally identifiable data. The computers and servers that store this data are maintained in secure environments.

Cookies

We use cookies on our website to improve your experience. A cookie is a small file stored on your device that helps us identify repeat visitors and streamline your access to our site. For example, cookies can save you time by remembering your login information. Cookies also allow us to track user activity on our site to improve your browsing experience. Cookies do not link to any personally identifiable information on our site.

Information Sharing

We do not sell or share the information we collect with third parties for direct or indirect mass marketing purposes.

We may disclose personal information or IP addresses when required by law or if we believe it is necessary to:

  • Cooperate with legal investigations
  • Protect the rights or property of Advanced Heat AC & Plumbing
  • Identify or prevent unlawful activities or misuse of our website

Please note that if you voluntarily share personal information online—such as through email or forums—others may collect and use that information. Be cautious when disclosing personal data online.

External Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of these external sites. We encourage users to read the privacy policies of any other websites that collect personal information.

Surveys & Contests

From time to time, we may offer surveys or contests on our website. Participation is entirely voluntary. Information collected may include your name, address, and demographic details. This information is used to contact contest winners and improve user satisfaction through feedback.

Your Consent

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy. If we make changes to this policy, we will update this page. Please review it regularly to stay informed about what data we collect, how we use it, and under what conditions we disclose it.

If you continue to use our website after changes to the Privacy Policy, you are consenting to the updated practices.