4.81,400+ Google reviews

Straight from Google

Recent reviews from our neighbors

Same-day repairs. Honest advice. Techs who explain the problem. Here is what East Tennessee homeowners say after we leave.

Sep 2026
When our AC died overnight during a heat advisory, Advanced Heat, AC, and Plumbing was the only company around that could help us the same day. Jordan Gandy was out first thing the next morning and completely sorted out the issue quickly and professionally. Huge thanks to Jordan. Now our family gets to enjoy a cool Labor Day weekend!
Lawrence C.Google review
Aug 2026
I love this local company! Josh came out within 4 hours of me calling during this horrible heat. They have taken very good care of my 25 year old unit and I will buy my next unit from them. Great customer care and service!
Ann B.Google review
Aug 2026
Scheduled online after hours. David, the technician, arrived within the scheduled time frame and diagnosed and fixed the issue within 30 minutes. He was professional and friendly. Will use Advanced again when needed.
Chris B.Google review
Oct 2026
We used this company for the 1st time today. Our tech (Jordan Gandy) was very courteous and knowledgeable with our needs. After reviewing our issues and talking with both my husband and I , he left and my husband said “give him a 5 star rating”. That is something coming from my husband. So…, Jordan gets 5 stars from us and would definitely recommend him.
Carolyn M.Google review
Sep 2026
Mike and Trae were awesome again. They wanted to make sure everything was working before they left and Mike even said if they didn't hear from me sooner they would come out in a couple of weeks to make sure everything was working properly. I would highly recommend Advanced H/A or plumbing to anyone.
Clyde R.Google review
Aug 2026
Great experience! Friendly and knowledgeable staff. Josh was very helpful diagnosing the issue and got everything fixed. I appreciated the honesty and reasonable cost.
Meg C.Google review
Aug 2026
It was absolutely amazing how these men were so honest. So much so that I’m now going to get an estimate from them for a plumbing issue next. Thanks Tristan.
Clyde S.Google review
Sep 2026
Great service. The tech arrived on time, was professional, answered any questions I had and fixed my AC problem.
Robbie D.Google review
Sep 2026
Josh was very friendly and did an excellent job. Great communication and speedy service.
Samuel C.Google review
Jul 2026
AC went out last night around 9. Got lucky after calling Advance since they had just had a cancellation. Technician showed up around 10. Had the bad capacitor diagnosed quickly. Still took the time to check out the entire unit and my second unit while he was here. Would call them again.
Andrew F.Google review
May 2026
We called Advanced Heat AC & Plumbing because our HVAC kept blowing the 3amp fuse even after others had tried to fix it. We're glad Advanced Heat AC & Plumbing sent David Finch! He methodically tested everything from the thermostat to the unit outside until he narrowed down the location of what was causing the short, and then found severely frayed and chafed wires that ran under the unit (nearly impossible to see until he figured out exactly where to look). He replaced it with all new wiring and the unit now works well again! We appreciated the care he showed to do the job right. 5 STARS!
Brian C.Google review
Jul 2026
Fast, prompt, courteous, and experts. David Finch found a problem that confounded the other two companies I had previously hired.
PaigeGoogle review
Jul 2026
They answered my call late Friday night and set up an appointment the following afternoon. Dave took the time to call me to let me know he would be early. He was very knowledgeable and kind and did his job quickly. Will definitely be giving them a call if I need help in the future!
Paul C.Google review
Jun 2026
Great service as always! Josh was our technician today and was extremely thorough, thoughtful, and honest when it comes to our AC unit at our old house. He explained our options carefully in order for us to make the best decision. I will be requesting Josh continue as our technician.
Blake P.Google review
Jul 2026
We had used Advanced for servicing our heat pump so decided to call them when we had a plumbing issue. They responded promptly and quickly replaced the broken parts. The plumber was knowledgeable and professional.
Hannah P.Google review
Jul 2026
Our AC was very old and went out. The company was able to come out within a reasonable time frame to replace it. They were extremely professional and polite. We are well pleased with the outcome and our experience with this company!
Sam S.Google review
Jun 2026
I had an issue with the air conditioner not working. I placed a service call to Advanced and got scheduled the next day. David arrived within given timeframe. He was very polite, professional, and explained things as he was doing them. The problem was fixed in short time. Thank you David!
Jeff M.Google review
Jul 2026
Amazing job. Mike was professional and motivated to get us working. He kept me in the know of every step. Was on time and very courteous of our home
Rashaun W.Google review
Jul 2026
Prompt same day service! Josh was great! Very nice guy. Explained what had happened and advised me about using filters. Will definitely use Advanced again.
Larry W.Google review
Jul 2026
This gentleman was competent as well as extremely polite. Have always had confidence in Advanced Heating And Air.
Chiquita H.Google review
Jun 2026
Thank you, Dave Finch! I really appreciate you and the time you took on my air-conditioning issue. You gave me great advice and I thank you
Rebecca K.Google review
May 2026
Called at 1600 and the next day arrived at 10:30. As always timely, courteous, and professional. Have used several times in the past and will continue to use company for all AC matters.
Mark B.Google review

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4.81,400+ Google reviews